Returns & Exchanges

At Affordable Preloved Goodies, we want you to love your unique finds; however, if you are not satisfied, we offer a 14-day return window for items in their original preloved condition. Please note that as a sustainable retailer, return shipping is the responsibility of the customer unless the item arrived damaged.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 14 days of delivery with your order number and photos of the item to begin the return authorization process.

• 2.
  Secure Packaging

  Carefully pack the item in its original packaging or a similar protective box to ensure it is not damaged during its journey back to us.

• 3.
  Ship the Item

  Affix your shipping label and drop the package off at any authorized carrier location, ensuring you keep a copy of the tracking number for your records.

• 4.
  Receive Your Refund

  Once our team inspects the returned item to verify its condition, we will process your refund to your original payment method within 5-7 business days.